The Contract That Read Like a Relationship

The Story
In Muscat, a supplier redrafted clauses with softer tone; clear, fair, and free of combative phrasing. Nothing material changed; everything relational did. The client signed faster.

Cultural Principle
Tone shapes trust. Dignified language reduces perceived aggression without diluting protection.

Takeaway
Edit for courtesy: “mutual,” “reasonable efforts,” “we will” > “failures,” “penalties,” “the other party.”

Keep strength; remove sting.

Until tomorrow,
Taqua